Privacy Policy
Last updated: April 9, 2026
Palmetto Fire Apparatus (“we,” “us,” or “our”) operates the palmettofireapparatus.com website. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or use our services.
Information We Collect
Information you provide directly:
- Name, email address, phone number, and fax number when you submit a contact or inquiry form
- Department or organization name when requesting information about a vehicle
- Any additional information you include in form messages
Information collected automatically:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and referring website
- Cookies and similar tracking technologies (see Cookie Policy below)
How We Use Your Information
- To respond to your inquiries about fire apparatus and services
- To provide quotes and information about available vehicles
- To schedule service appointments, pump testing, or aerial testing
- To send newsletters if you have subscribed via our mailing list
- To improve our website and services
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in operating our website (hosting, email delivery)
- Law enforcement when required by law
Cookie Policy
Our website uses cookies to:
- Remember your cookie consent preference
- Maintain website functionality and security
- Analyze website traffic and usage patterns
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
Third-Party Services
Our website uses the following third-party services that may collect data:
- Google reCAPTCHA — to protect forms from spam. Subject to Google’s Privacy Policy.
- Mailchimp — for newsletter subscriptions. Subject to Mailchimp’s Privacy Policy.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Form submissions are retained for business correspondence purposes.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Unsubscribe from our mailing list at any time
Children’s Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Palmetto Fire Apparatus
#442 Browns Cove Rd
Ridgeland, SC 29936
Phone: 843-645-9970
Email: info@pfafire.com